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HomeCare Bed – Frequently Asked Questions (FAQ)

Oct 28 2022

Troubleshooting tips for your homecare bed

Homecare beds are valuable tools to keep loved ones at home during periods of recovery or illness. Should problems ever arise, there are troubleshooting options that caregivers can easily administer. This blog will describe some simple steps that you can take before calling a service technician to schedule a repair for your homecare bed.


Q: Why is my homecare bed making noises?

A: Motors within hospital beds normally make whirring sounds as they adjust the position of the bed. These sounds may become a little louder over time depending on the time the motors are used. Caregivers should check the instruction manual for the bed to see if lubricating oil should be applied to the motors. Loud squealing or grinding noises indicate that service is needed.


Q: What should I do if my homecare bed doesn’t work?

A: Firstly, move the bed away from the wall and remove any objects that may be blocking the movement of the bed. A loose plug is a common reason why bed motors stop working, so make sure that the plug fits securely into the outlet. You may want to plug the bed into a different outlet and check the fuse box or ground fault circuit interrupter (GFCI). Check the hand controller and cord for damage and ensure it is securely connected to the motor. Usually, the homecare bed hand controller can be replaced without the need to call a technician.


Q: Who should I ask for help to fix the home care bed? 

A: After an initial inspection, it was confirmed that the above problems could not be solved by yourselves, please contact the distributors in your country.MEDIK has a lot of distributors for the homecare bed all over the world, our distributors will provide the most professional after-sales service.

Explore our Homecare BedHomeCare Bed – Frequently Asked Questions (FAQ)


**The information on this website needs to be operated under the guidance of the manual. Do not change the circuit and design at will. It is not allowed to open the controller. If you have any questions, please feel free to contact the dealer. 

HomeCare Bed – Frequently Asked Questions (FAQ)

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